DIANOHelp: moving to DIANO

Export from QuickBooks Online

From QuickBooks Online you export your lists and run the trial balance and the open invoice reports for the day before your start date.

In DIANO you pick your start date first. The reports are for the day before it.

1. What it must include

2. Step by step in QuickBooks Online

  1. Your trial balance on the day before your start date. Click Settings › Export data › Reports › Trial Balance. Save it as Excel (.xlsx), not PDF.

  2. Unpaid customer invoices on the day before your start date. Click Reports › Standard reports › Who owes you › Accounts receivable aging detail. Save it as Excel (.xlsx), not PDF.

  3. Unpaid supplier invoices on the day before your start date. Click Reports › Standard reports › What you owe › Unpaid Bills. Save it as Excel (.xlsx), not PDF. (skip it if it does not apply)

  4. Your customer list. Click Reports › Standard reports › Sales and Customers › Customer Contact List › Export › Export to Excel. Save it as Excel (.xlsx) or CSV, not PDF.

  5. Your supplier list. Click Reports › Standard reports › Vendor Contact List › Export › Export to Excel. Save it as Excel (.xlsx) or CSV, not PDF.

  6. Your item list. Click Sales & Get Paid › Products & services › More › Run reports › Export to Excel. Save it as Excel (.xlsx), not PDF. (skip it if it does not apply)

  7. Your chart of accounts. Click Reports › Standard reports › Account List › Export › Export to Excel. Save it as Excel (.xlsx), not PDF. (skip it if it does not apply)

3. The file you get

The contact lists, the account list and the reports, each an Excel file

DIANO recognises a file by its columns, not by its name.

4. Where it lands

On a laptop: Your Downloads folder.

On a phone: iPhone: Files › Downloads. Android: Files › Downloads.

5. Check before you upload

6. Common problems

I have QuickBooks Desktop, not Online

Choose "Not sure" on the first screen and answer the questions: DIANO shows the Desktop steps.

7. The best time to move

The best time to move is just after you finish a month: your VAT return (and payroll, if you pay staff) for last month is done, and your start date is the 1st of this month.

On the day:

A short video of these steps is coming soon.

Start my move

Still stuck? In DIANO, every step has "Get help" and "Call me back". Or e-mail info@diale.co.za · +27 87 265 3889.